Privacy Policy – Punarnava Resort & Spa
Welcome to Punarnava Resort & Spa.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, stay at our property, or use our services.
1. Information We Collect
Personal Information:
Includes your name, email address, phone number, address, booking details, and any information you provide voluntarily through inquiry forms, reservations, or communication with us.
Usage Data:
We collect data such as IP address, browser type, device information, pages visited, and website interaction patterns to help improve your experience.
2. How We Use Your Information
We use your information to:
Process bookings, reservations, and service requests.
Communicate updates, confirmations, or responses to inquiries.
Enhance our services, website experience, and customer support.
Send promotional offers or newsletters (only if subscribed).
Meet operational, legal, and security requirements.
3. Sharing Your Information
We do not sell, rent, or exchange your personal data.
Your information may be shared with trusted third-party service providers for hosting, payment processing, analytics, or customer support — strictly for operational purposes and with appropriate confidentiality safeguards.
4. Cookies & Tracking Technologies
Punarnava Resort & Spa uses cookies and tracking tools to improve site performance and personalize user experience. You may modify cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. However, no digital system can guarantee absolute security.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Withdraw consent for marketing communications at any time.
Request clarification regarding stored personal data.
To exercise these rights, please contact us using the details below.
7. Links to External Websites
Our website may include links to third-party sites.
Punarnava Resort & Spa is not responsible for the privacy practices of external platforms. We encourage reviewing their policies before providing any information.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under 18 years of age. If such information is identified, we will remove it promptly.
9. Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page, and continued use of our services indicates acceptance of the revised terms.